Term and Conditions

Last Updated: [Insert Date]

Welcome to Garden Tools Shop! These Terms and Conditions govern your use of our website (lawnandgardensell.com) and all purchases made through our platform. By accessing our site or making a purchase, you agree to comply with these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for customers aged 18+ who purchase premium outdoor equipment for personal or professional use. We serve customers worldwide except certain Asian countries and remote areas.

1.2 Intellectual Property

All content on this site, including text, graphics, logos, and product designs, is the property of Garden Tools Shop or our suppliers and protected by intellectual property laws. Unauthorized use is prohibited.

2. Products and Services

2.1 Product Descriptions

We specialize in premium outdoor equipment including:

• Lawn care products (growth solutions, mowers)
• Yard equipment and small engines
• Outdoor furniture
• Pest & insect prevention solutions

We strive for accurate product descriptions but cannot guarantee all specifications are error-free.

2.2 Product Availability

All products are subject to availability. We may limit quantities and reserve the right to discontinue items without notice.

3. Ordering and Payment

3.1 Order Process

Orders constitute an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays) and send confirmation emails with tracking information.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct pricing errors.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

Delivery times are estimates and may vary by destination.

4.2 International Orders

Customers outside the U.S. may be responsible for customs fees or import taxes. We cannot ship to certain Asian countries or remote areas.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unused items in original packaging with proof of purchase. Non-returnable items include:

• Opened/used pest control products
• Outdoor small engine equipment with added fuel/oil
• Personalized items

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Include order details and reason for return
3. Wait for RMA approval
4. Ship item to provided address

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect the return. Original shipping costs are non-refundable unless we sent the wrong/defective item.

6. Customer Responsibilities

• Provide accurate order and payment information
• Inspect products upon delivery and report issues immediately
• Follow product instructions and safety guidelines
• Cover return shipping costs unless the return is due to our error
• Comply with all applicable laws regarding product use

7. Limitation of Liability

Garden Tools Shop shall not be liable for:

• Incorrect product use or maintenance
• Shipping delays beyond our control
• Consequential damages from product use
• Minor variations in product appearance

Our liability is limited to the purchase price of the product.

8. Privacy and Data Protection

We collect and use personal data in accordance with our Privacy Policy to process orders and improve service. We implement security measures but cannot guarantee absolute data security.

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms or our products:

Garden Tools Shop
1108 Slater Street
Santa Rosa, US 95404
Email: [email protected]