Last Updated: [Insert Date]

At Garden Tools Shop (“we”, “us”, or “our”), operating at www.lawnandgardensell.com, we value your trust as much as we value the quality of our Husqvarna mowers and Stihl outdoor equipment. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or purchase our premium outdoor products.

1. Information We Collect

Just as we carefully select our outdoor equipment, we thoughtfully collect only necessary information to serve you better:

  • Personal Information: When you make purchases (like outdoor furniture or lawn equipment), we collect name, email, shipping address, billing address, and payment details (processed securely through our PCI-DSS compliant systems).
  • Transaction Data: Details about purchases of mowers, yard equipment, or pest prevention products, including payment method (Visa, MasterCard, JCB, or PayPal).
  • Technical Information: IP address, browser type, device information, and pages visited – similar to how we track product performance to improve our offerings.
  • Communication Data: When you contact our customer care at [email protected], we keep records of those interactions.

2. How We Use Your Information

We use your data with the same precision as our professional-grade yard equipment:

  • To process and ship your orders for outdoor furniture, small engines, or other products
  • To provide customer support for your purchases
  • To improve our website and product offerings (like our lawn growth solutions)
  • To prevent fraud, just as we prevent pests with our quality products
  • To send service-related communications (order confirmations, shipping updates)
  • With your consent, to send promotional offers about relevant products

3. Data Sharing and Disclosure

We treat your data with the same security we apply to our encrypted payment gateways:

  • Service Providers: We share with trusted partners who help with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations – all held to strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, similar to how we comply with international trade regulations for our global shipments.
  • Business Transfers: In case of merger or acquisition, customer information may be transferred, with notice provided.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we ship products globally (excluding some Asian and remote areas), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

5. Data Storage and Security

We protect your data with the same reliability as our premium outdoor equipment:

  • All payment data is encrypted using 256-bit SSL technology
  • We maintain physical, electronic, and procedural safeguards
  • Regular security audits to maintain PCI-DSS compliance
  • Data is retained only as long as necessary for business or legal purposes

6. Your Rights and Choices

You have control over your data, just as you control your perfect lawn:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data, subject to legal requirements
  • Opt-out: Unsubscribe from marketing emails
  • Complaints: Lodge complaints with relevant data protection authorities

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small files that help your browsing experience, like how small engine parts keep your equipment running smoothly:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Analytics Cookies: Help us understand how customers use our site to improve it
  • Marketing Cookies: Used with consent to show relevant ads

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect data from children, just as our products are intended for adult use.

9. Changes to This Policy

We may update this policy occasionally, just as we update our product line. The “Last Updated” date at the top indicates when changes were made.

10. Contact Us

For privacy questions, contact our customer care team:

Email: [email protected]
Mail: Garden Tools Shop
1108 Slater Street, Santa Rosa, US 95404